About GateHopper
GateHopper is a ticketing platform built for modern events — helping fans discover what's on, buy tickets fast, and get through the gates smoothly. For organizers, it's a simple way to create events, sell tickets, and manage entry in one place.
Contents
1. Our Mission
Make it easier to go out. GateHopper exists to reduce the friction around live events — from discovery to checkout to entry — so people spend less time in lines and more time in the moment.
2. What We Do
GateHopper connects attendees and organizers with a platform for event listings, ticket sales, and digital ticket delivery — including scannable QR codes.
3. For Attendees
- Discover events and see clear ticket options before you buy.
- Checkout quickly with transparent pricing and fees shown up front.
- Access tickets digitally anytime (and keep them handy on your phone).
- Get to the gate with scannable tickets designed for fast entry.
4. For Organizers
- Create events, publish details, and start selling in one workflow.
- Manage ticket types, quantities, and availability.
- Track sales and handle entry with scanning tools.
5. How It Works
- List: Organizers publish an event with tickets.
- Buy: Attendees purchase tickets through a streamlined checkout experience.
- Deliver: Tickets are delivered through email and in the account dashboard for quick access.
- Scan: Tickets are scanned at entry to validate admission.
6. Trust & Safety
We design GateHopper to help reduce fraud and improve entry reliability. This can include ticket validation checks, abuse monitoring, and limits where needed to protect attendees and organizers.
If something looks off — duplicate tickets, suspicious activity, or policy violations — we may restrict access, cancel tickets, or suspend accounts when appropriate.
7. Accessibility
We aim to build an experience that works for more people — including mobile-first ticket access, readable layouts, and accessibility considerations as we evolve the product.
8. Where We Operate
GateHopper is based in British Columbia, Canada. Some features, events, or payment options may vary by region and organizer.
9. Contact
Have a question, partnership idea, or need support? Email us at info@gatehopper.com.